We strive to create quality products and aim for 100% customer satisfaction.  However, our signs and name badges are custom engraved so they cannot be returned and restocked.

If The Badge Factory makes a mistake, we will promptly make you a new product.

If you made a mistake, please give us a call so that we may discuss possible solutions.

To Contact Customer Service:

Phone: 1-410-239-3368

E-mail: info @ thebadgefactory.com